A campaign loses value when enquiry data sits in spreadsheets or reaches the wrong person. We map the route from source to owner and the states that matter after first contact.
Workflow design
Field mapping, source and campaign tags, deduplication, round-robin or rule-based routing, response alerts, status definitions, follow-up and reporting.
Governance
Access is role-based, personal data is limited to purpose and retention, and integrations are documented. Automation supports the team; it does not replace consent or responsible customer communication.
